Hello,
About a month ago I purchased some mesh heads for drumming. I wanted to cancel the purchase because I decided I didn't like them. The item wasn't send to me yet. I contacted the seller and he cancelled the order. I got an email saying that the seller wanted to cancel the order and if I didn't agree with that, to login to ebay and contact the seller. I thought: okay, all is well. He is going to cancel it and I don't have to do anything.
7 days later I saw that the case was closed because I didn't reply, like I said above, I really thought it wasn't needed to reply because I agreed to cancel the order.
As of today I still haven't received my money back, nor an item. I tried to contact the seller last week but he doesn't reply. What should I do to get my money back? I can't open a new order cancellation because that already happened. Is the next step to open a dispute on PayPal?